Ordering Info

There are many methods to order and pay for our products:

1)  Credit Card:  Our new site uses the highly respected and secure Authorize.net as our credit card processing solution and Comodo Secure Socket Layer (SSL) encryption to ensure the privacy and security of your information.  You can pay directly through our site using any Visa, MasterCard, American Express or Discover Card.  This is the fastest, easiest, and most reliable way to order.

2)  PayPal:  Our site also integrates directly with PayPal.  You can complete your shopping using our shopping cart and choose the PayPal option upon checkout.  You can then log in to your PayPal account and make the payment.  It is incredibly simple if you are a current PayPal user.

3)  Order by Phone:  For people that don't want to enter credit card information online we offer an order by phone option.  This line is for placing orders only.  The operators answering this phone do not have technical knowledge of magnets and will not be able to answer questions.  If you have questions, please email them to us at contactus@kjmagnetics.com.  To place an order by phone, you can call us toll free at 1-888-SHOP-KJM (1-888-746-7556) or 215-766-8055 from outside the United States.  While it is not required for phone-in payments, entering your order online and selecting the "Phone-In Payment" option prior to calling is recommended.  This method will not require you to enter any credit card information, but it will email your order and shipping information to us.  You can then reference your order number when you call, so you will only have to provide credit card information by phone.  This speeds up the processing of your order so your order will ship faster, and also ensures the accuracy of your order and shipping information.  It will also allow you to know your exact UPS shipping options and cost prior to calling.

4)  Mail-In Payment:  Upon checkout you will also have the option of placing your order online and mailing in your payment.  Your order will be emailed to us and you can then arrange payment in a number of ways:

    a)  Snail Mail:  You can mail payment to us in the form of cashier's check, money order or company check.  We no longer accept personal checks.  Orders paid by cashier's check or money order will be shipped immediately upon receipt of payment.  Send payments to us at:

K&J Magnetics, Inc.
2110 Ashton Dr.
Suite 1A
Jamison, PA 18929

    b)  Fax:  You can fax us your credit card information.  Our fax number is 215-766-8054. 

With your fax, please include the name on the credit card, the card number, the expiration date, the security code on the back of the card and the billing address for the card.  Also include a shipping address if it is different than the billing address for the credit card.

5)  Purchase Order:  We accept Purchase Orders from schools and businesses with approved credit.  To open an account with us, simply fax your credit information to us at 215-766-8054 or email it to us at contactus@kjmagnetics.com.  Terms are Net 30 on all accounts.  There is a $50.00 minimum for orders placed by Purchase Order and flat rate shipping does not apply.  All orders placed by Purchase Order are shipped via UPS to allow for tracking and confirmation of delivery.  If you need a credit application form, we will be happy to email one to you.

Other Ordering Info

There will be no sales tax charged unless you live in Pennsylvania.  PA residents will be charged 6% state sales tax.  Sorry guys  :(

Shipping Info

We ship most orders within 1 business day of payment so you receive your magnets as quickly as possible. We know what it's like to order something online and then wait...and wait...and wait for your package to arrive. That is why we do everything possible to ensure that we ship, and you receive, your magnet order in a timely fashion.

We offer shipping via UPS and the US Postal Service (USPS). You will be able to choose your shipping method at checkout.

If you have special shipping requirements, you must make arrangements with us BEFORE you place your order. We can often accommodate special shipping requests, but are sometimes unable to. Additional charges may apply for special shipping requirements.

US Shipping

UPS
We offer the following shipping services through UPS: UPS Ground, 3 Day Select, 2nd Day Air, and UPS Next Day Air. The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination. With UPS, delivery times are guaranteed and tracking information is provided.  UPS delivery days are Monday through Friday.  UPS orders placed online by 12:00PM (noon) ET, Monday through Friday, will be shipped the same day.  UPS orders received after 12:00PM cutoff time may go out the same day, but it is not guaranteed.  You can view a chart of the UPS Ground transit times here.  If you selected UPS shipping, you can track your order using your K&J Magnetics Order ID here: UPS Tracking Tool.

USPS
We offer flat rate shipping through the US Postal Service. USPS Priority Mail is a flat rate of $7.00 and USPS First Class Mail is a flat rate of $5.00. With USPS shipping, there is no tracking information provided and delivery times are not guaranteed. Delivery confirmation is provided when available. First Class Mail delivery can take up to 7-10 business days and Priority Mail usually takes 2-5 business days to most locations.  If there are no outstanding issues with your USPS order, it will ship within 1 business day.

International Shipping

We currently offer international shipping to the countries listed in the table below. Please be sure that all products are eligible for import into your country before ordering. Because the import rules and regulations for each country are different, K&J Magnetics, Inc. will not be responsible for international shipments once they leave our facility. All import duty fees are the responsibility of the buyer.

UPS
We offer the following shipping services through UPS: Worldwide Express, Worldwide Expedited and UPS Standard (available to Canada only). The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination. With UPS, delivery times are guaranteed and tracking information is provided. UPS orders placed online by 12:00PM (noon) ET, Monday through Friday, will be shipped the same day.  UPS orders received after 12:00PM cutoff time may go out the same day, but it is not guaranteed.  If you selected UPS shipping, you can track your order using your K&J Magnetics Order ID here: UPS Tracking Tool.

USPS
Our flat rate international shipping is via the US Postal Service. International shipping is by USPS Airmail Letter Post for packages under 4 lbs and USPS Airmail Parcel Post for packages 4 lbs and over. With the US Postal Service, delivery times are not guaranteed and tracking is not provided. The US Postal Service estimates delivery time on most international airmail shipments to be 4-12 business days, but the customs process of each country is different and can delay delivery by up to 14 additional business days. If there are no outstanding issues with your USPS order, it will ship within 1 business day.

Please note that some items are not eligible for international flat rate shipping. The following will not be shipped using international flat rate shipping rates: steel balls, sculpture kits, and permanent magnet levitators. All items are eligible for international shipping via UPS.

USPS Flat Rate International Shipping Rates

Canada	$9.00
Belgium, Denmark, England, Finland, France, Germany, Great Britain, Greece, Greenland, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Northern Ireland, Norway, Portugal, Spain, Sweden, Switzerland	$17.50
Albania, Antigua, Argentina, Aruba, Australia, Austria, Bahamas, Barbuda, Belize, Bermuda, Brazil, British Virgin Islands, Cayman Islands, Chile, China, Costa Rica, Croatia, Cyprus, Czech Republic, Egypt, Fiji, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong, Hungary, India, Jamaica, Japan, Latvia, Lebanon, Lithuania, Macedonia, Madagascar, Malaysia, Martinique, Mongolia, Montserrat, Mozambique, Nepal, New Zealand, Panama, Peru, Philippines, Poland, Romania, Saudi Arabia, Singapore, Slovak Republic, South Korea, Taiwan, Thailand, Turkey, United Arab Emirates, Uruguay, Vietnam	$21.50

Delivery Information

On the day your order is shipped, you will receive an email (if you provided a valid email address during checkout) from our shipping department in the late afternoon.

If you selected a UPS shipping option, you will receive the details of your shipment, including a tracking number.  You can track your package using the tracking number here: Tracking Page or at www.ups.com, or, you can track your package using just your K&J Magnetics Order ID here: UPS Tracking Tool.

If shipment is via the US Postal Service, you will receive the details of your shipment, including a delivery confirmation number when available. This number is not a tracking number, but will tell us/you whether your package has been delivered. Often times, when you check on the USPS website (www.usps.com), the message will read something like "The U.S. Postal Service was electronically notified by the shipper or shipping partner on June 14, 200X to expect your package for mailing." This is a standard message that the USPS generates as soon as we print your shipping label. This message may not change until your package is loaded for delivery by your local Post Office. Once scanned, the message will change to something like "Your item was delivered at 4:12 pm on June 16, 200X in HOMETOWN, STATE ZIP." You may see this message even before your package is delivered. If you do see the "delivered" message, but have not yet received your package, you will probably be receiving it later in the day with your normal mail delivery.